Meet Our Team

 Amanda is our Agency Owner and is a native of Shelbyville, TN. Her education includes graduating from Middle Tennessee State University with a Bachelors degree in Finance and emphasis in Insurance. She obtained her insurance license while in college and has been in the insurance industry for over 20 years. Amanda says that her job brings her joy everyday as she is continually helping someone protect the things that matter the most. She also enjoys watching her team develop into their careers and doing good for others with every phone call. Over the years Amanda has been involved with many organizations such as United Way, Leadership Bedford, Chamber of Commerce Board and Parent-Teacher Organizations at her children's schools. When out of the office, Amanda enjoys working out at the gym and spending time with her husband and boys out on the lake. The water is their happy place!  

Shannon is our Office Sales Manager. She grew up in Florida but her family found their way to Shelbyville, TN during her high school years. Once graduated, Shannon attended Columbia State Community College with her Associates of Science Degree in Education. During this time she met Amanda O'Neal when Shannon was caring for Amanda's son in preschool. A few years later she found her way to our agency and became a licensed sales agent. Making sure our customers have the proper coverage and knowledge to their policies is her goal.  Shannon is married to her husband, Andrew, and they have two children. They enjoy going to the Nashville Soccer games at Geodis Park, playing board games, and spending time with their church family. Shannon also has a deep love for anything chocolate! YUM!

Della is one of our licensed sales agents. She is a Shelbyville, TN native also and has been with our agency for 5+ years. She loves that her job allows her to interact with people from all walks of life and educate them on how to protect what matters to them most. She finds excitement in her job when her coworkers excel in their position as well. In Della's spare time, she enjoys time with her family. Her children are highly involved in sports so you can usually find her at some sporting event. When she is not working or watching ball, Della is most likely baking. Her desserts are delicious! If you ever find that you need someone to talk to, Della is your person! Della expressed that she enjoys conversation, and her mind is a constant hamster wheel- it's always spinning.

Chasity is one of our Customer Experience Specialists and Licensed Sales Agent. She was born and raised in the Shelbyville, TN area where she lives currently with her husband and children. She has worked in the insurance industry for several years now, beginning her career with USAA. Insurance originally began as a temporary job but Chasity quickly discovered that she loves this industry. She loves the ability to help people by making sure they are properly insured. In her spare time, Chasity and her family love to travel and try new experiences. You may also see them attending many of her son's sporting events or taking their basset hounds to the dog park. 

Tiffany is one of our licensed sales agents. She grew up in Liberty, NC and a few years in Lexington, NC. After a few years of being away from family, she now resides back in Liberty, NC with her daughter. Tiffany has been in the insurance industry since 2012 where she started her career with Allstate. She has worked for several different agencies and companies but has found her way back to Allstate. During her career, she has also obtained multiple levels of certification in bookkeeping. Tiffany feels the most exciting thing about her job is educating clients about what insurance is and why they need it to protect their families. Her favorite thing of all is giving a little joy to those that need it and ending her conversations with smiles on both faces. In her spare time, Tiffany enjoys spending time with her daughter and extended family, going to worship and savoring every minute of everyday, as tomorrow is not promised. She also enjoys readying, crafting, spending time on their hobby farm growing vegetables and herbs, and savoring a cup of herbal tea. Tiffany is also passionate about ASPCA and non-profit organizations for auto immune diseases. 

 Jessie, one of our dedicated Sales Agents, was born and raised in East Tennessee, a place she deeply loves. She graduated from East Tennessee State University with a Bachelor's degree in Psychology. With six years of experience in the insurance industry, all of which have been within Allstate Agencies, Jessie excels at building strong relationships with her customers. Her passion lies in ensuring that clients not only have the right coverage to protect them but also fully understand why they need it. She thrives in a supportive office environment where teamwork and encouragement are valued.

Outside of work, Jessie’s world revolves around her two children—a son and daughter—and her two beloved dogs. She enjoys cooking and is always eager to try new recipes. On weekends, you'll often find Jessie outdoors with her kids, whether at the park, hiking, swimming, or simply playing in the backyard, making the most of the sunshine. Additionally, she is actively involved in her children’s school PTO and frequently volunteers in the community.

 Sara, one of our licensed sales agents, has had the unique experience of growing up all over the world. Though primarily raised in the Pacific Northwest and Southwestern United States, she has lived in three different countries and seven states. She attended three international schools and earned her BA from the University of Puget Sound in Washington state.

Sara is passionate about helping others achieve their goals with their insurance policies. She is committed to ensuring her clients fully understand their coverage, from defining terms to breaking down complex policies, so they feel empowered to make informed decisions. What excites Sara most about her work is being of service to others, making sure customers feel secure and protected in their everyday lives. If she can remove stress from the insurance process or bring a smile to someone’s face, she knows she's made a positive impact.

Outside of work, Sara loves to learn and strives to be 1% better every day. She also has a deep appreciation for great food, whether it's growing it, cooking it, or discovering it at the best local restaurants—a passion inspired by her farm-to-table upbringing. When she’s not working, you’ll likely find her in the garden or spending time with her bees. Her ideal weekend is a day on the water with her dog. Additionally, Sara is passionate about equine therapy programs and is a certified equine therapy mentor.