Meet Our Team

Amanda is our Agency Owner and is a native of Shelbyville, TN. Her education includes graduating from Middle Tennessee State University with a Bachelors degree in Finance and emphasis in Insurance. She obtained her insurance license while in college and has been in the insurance industry for over 20 years. Amanda says that her job brings her joy everyday as she is continually helping someone protect the things that matter the most. She also enjoys watching her team develop into their careers and doing good for others with every phone call. Over the years Amanda has been involved with many organizations such as United Way, Leadership Bedford, Chamber of Commerce Board and Parent-Teacher Organizations at her children's schools. When out of the office, Amanda enjoys working out at the gym and spending time with her husband and boys out on the lake. The water is their happy place! 

Shannon is our Office Manager and one of our Licensed Sales Agents. She grew up in Florida but her family found their way to Shelbyville, TN during her high school years. Once graduated, Shannon attended Columbia State Community College with her Associates of Science Degree in Education. During this time she met Amanda O'Neal when Shannon was caring for Amanda's son in preschool. A few years later she found her way to our agency and became a licensed sales agent. Making sure our customers have the proper coverage and knowledge to their policies is her goal.  Shannon is married to her husband, Andrew, and they have two children. They enjoy going to the Nashville Soccer games at Geodis Park, playing board games, and spending time with their church family. Shannon also has a deep love for anything chocolate! YUM!

Richard is one of our Customer Service Specialist; you may speak to him when you contact our office or when reviewing your insurance policies annually. Recently moving to the Middle Tennessee area, Richard has lived in Georgia most of his adult life. He graduated from University of Georgia in 1975 with a degree in Risk Management and Insurance. Richard has been in the insurance industry for almost 45 years and has a wealth of knowledge in this field. We are very lucky to have him in our agency! Richard says that he finds joy in helping people navigate through their insurance needs. He loves to build relationships with our customers and wants them to feel as though they are family. Purchasing the most liability insurance you can financially afford is the best advice Richard wishes he could give. In his spare time, Richard likes to spend time with his wife, daughter and grandchildren. He has also expressed that chocolate and peanut butter are his two favorite food groups!

Della is one of our licensed sales agents. She is a Shelbyville, TN native also and has been with our agency for 4+ years. She loves that her job allows her to interact with people from all walks of life and educate them on how to protect what matters to them most. She finds excitement in her job when her coworkers excel in their position as well. In Della's spare time, she enjoys time with her family. Her children are highly involved in sports so you can usually find her at some sporting event. When she is not working or watching ball, Della is most likely baking. Her desserts are delicious! If you ever find that you need someone to talk to, Della is your person! Della expressed that she enjoys conversation, and her mind is a constant hamster wheel- it's always spinning.

Eugene is one of our Licensed Sales Agents in the office. Growing up in Reno, Nevada, Eugene  attended Truckee Meadows Community College where he entered in several state and national rifle spinning competitions and performed in a professional marching band. He now lives in the Knoxville, TN area with his fiancé. Being able to help people in his community by protecting their loved ones brings him sincere joy. As a recipient of a car accident that resulted in a massive pile of debt, he strives to advise his clients well so they never end up in the same situation. When not in the office, you can find Eugene in his kitchen cooking or baking or camping in the Smokey Mountains. He loves playing music, karaoke and spend as much time as possible with his fiancé and cats. 

Chasity is one of our Customer Experience Specialists and Licensed Sales Agent. She was born and raised in the Shelbyville, TN area where she lives currently with her husband and children. She has worked in the insurance industry for several years now, beginning her career with USAA. Insurance originally began as a temporary job but Chasity quickly discovered that she loves this industry. She loves the ability to help people by making sure they are properly insured. In her spare time, Chasity and her family love to travel and try new experiences. You may also see them attending many of her son's sporting events or taking their basset hounds to the dog park. 

Eric is one of our Licensed Sales Agents. He was born in Joliet ,IL , just a little way from Chicago. When he was about 5, his family moved to Tennessee; making Murfreesboro his home. Our agency is his first entrance into the insurance industry and he's doing a great job! He is able to take his personal experiences and share his knowledge of coverages to our customers. Eric enjoys his job because it helps fuel his passions and provides for his family's needs. It also helps him learn new things so he can keep advancing, "knowledge is power". Eric has many passions; including cars, history of cars, racing, games, etc. All in all, he's like a super nerd in multiple things. In his spare time, Eric enjoys spending time with his daughter and experiencing new things. 

Emily is our Customer Service Experience Specialist; she is typically one of the first agents you connect with when you contact our agency. Emily grew up in the suburbs of Houston, TX. She attended University of Houston for criminal justice and psychology. Growing up, Emily was a Girl Scout for about 13 years and has continued to be passionate with the organization when her daughter joined as well. Emily entered into the insurance industry almost 4 years ago. She says one of the most exciting parts of her career is being able to help our clients every day, making sure they are well taken care of. When not at work, Emily enjoys spending time with her family watching movies and baking.