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Meet Our Team

Amanda O’Neal


Exclusive Agent

I have been a Licensed Insurance Agent for the past 19 years with a license in all lines, as well as variable products. 11 years ago I chose to affiliate with this company because they stand by their service.

I am native of Shelbyville, TN and am both a loving mother and insurance agent. I graduated from Shelbyville Central High School in 1995 with honors and from Middle Tennessee State University with a Finance Degree and an emphasis in Insurance.

Selling insurance is an exciting career and our insured clients have become our friends. I enjoy coming to work and helping people find the best coverage to meet their needs.

I love to watch my children play all the sports that they are involved in. An ideal weekend for my family would be on the lake, having fun with friends.

I believe in service to the community, and have served as the Chairman of the Bedford County Chamber of Commerce where I have been a member of the board for 7 years, a past board of director for Leadership Bedford, Past PTO president for Thomas Magnet School and past board member and chairman for United Way of Bedford County.

Nikki Lovvorn


Licensed Customer Experience Specialist

I have been in the Insurance industry going on three years. I started out in customer service and now I am in both customer service and sales.

I grew up in Unionville, TN and studied business. I love to give my customers the insurance experience of a lifetime with great customer service and coverage that leaves them knowing that they are in good hands.

I enjoy spending time with my two children and teaching them all I can in life. I spend my time outside of work with my children and family at our local dirt track racing.

I have a great interest in crafting, making hand-made things for my children, and volunteering at my church.

Jessica Proctor


Licensed Customer Service Retention Specialist

 I started my career in insurance over 3 years ago as a casualty specialist in claims. I have been with the O’Neal Insurance Group since June of 2016.

I was born and raised in Franklin, TN where I graduated from Page High School and attended Columbia State University.

I enjoy educating potential customers and those we insure about the importance of insurance and help to determine the best coverage for each individual.

I love to spend time with my husband and kids at the shooting range or outdoors hiking and camping.

Jessica Wells


Customer Experience Specialist

I grew up in the Shelbyville area and have recently moved back so that my son can attend the same school my husband and I graduated from. My insurance experience is primarily in customer service.

I enjoy being part of the team and making sure our customers’ needs are being met.

When I’m not spending time with my family, I love working with my horse or reading. We have a small hobby farm where we garden, raise dairy goats, keep chickens and enjoy riding horses.

I’m also the office craft person!

Kyla Page


At O’Neal Insurance Group, I specialize in customer service and customer relations.

I grew up in Unionville Tennessee and was a member of the Future Farmers of America club in high school.

What I like most about my job is that I am able to make a difference in peoples lives.

When I am not working, I enjoy watching my daughter play fast pitch softball. I also enjoy camping and rock crawling on the weekends. Generally you will find me at the softball fields.

Shopping online is my guilty pleasure. I am passionate about any non-profit that helps battered women and children.

Dean Vecchio


I have assisted customer’s in the insurance field for 7 years. My customer’s have recognized me on many occasions for being a consistent ambassador for their insurance needs. I have been awarded customer service agent of the month for 8 months in a row previously. This shows my dedication to providing a great experience.

My ability to assist customer’s this way also allows me to find a product that fits their needs, as I am able to listen to their questions and concerns. I grew up in Twinsburg Ohio, which is a small town outside of Cleveland. What I like most about my job is that I get to help individuals and families find the right product that will protect them in the event of a catastrophic situation.

My faith in Christ is the most important aspect of my life. I operate and help my customer’s with the same treatment I would expect to receive in return.

When I’m not working, you may find me performing some of my music at a local hotspot in town. People may not know that I am a singer song-writer as well.